SLA deadlines

Calculate SLA due dates with business hours

Calculate support, logistics, and operations deadlines while accounting for business days, holidays, working hours, and time zones.

Problem

Calendar math gets messy as soon as the clock matters.

A simple due-date calculation can become a support bug when it crosses weekends, holidays, business-hour windows, or time zones. A shared API keeps those deadlines consistent across tools.

When to use it

  • You need support, logistics, legal, or admin deadlines with business-hour rules.
  • You need repeatable US federal holiday-aware due dates across tools.
  • You want to avoid copying deadline logic into every workflow.

First call

Run a small request and inspect the response.

curl -X POST 'https://sla-due-api.linkridge.net/v1/business-days/calculate' \
  -H 'Content-Type: application/json' \
  -H 'X-API-Key: <your-api-key>' \
  -d '{
  "operation": "sla_due_at",
  "calendar": "us-federal",
  "timezone": "America/Chicago",
  "start_at": "2026-07-02T16:00:00",
  "minutes": 180
}'

Use RapidAPI for marketplace auth, plans, and interactive testing.

Example response

{
  "operation": "sla_due_at",
  "due_at": "2026-07-06T11:00:00-05:00"
}

Based on