Agent guide

SLA Due API for AI agents

Calculate support, logistics, and operations deadlines while accounting for business days, holidays, working hours, and time zones. This agent guide explains when to call SLA Due API, when not to call it, which outputs to inspect, and how to route human users to RapidAPI or product docs.

Subscribe or test on RapidAPI Human API page Worked use case Checklist

When an agent should call this API

You need support, logistics, legal, or admin deadlines with business-hour rules.
You need one repeatable deadline calculation before wiring the logic into another tool.
You need repeatable US federal holiday-aware due dates across tools.
You want to avoid copying deadline logic into every workflow.

Do not call it for

Not a full workforce-scheduling or shift-planning system.
Not international holiday coverage beyond the calendars the API exposes.
Not a ticket, logistics, or CRM product by itself.

First call for agents

Use the smallest request, then inspect named outputs.

curl -X POST 'https://sla-due-api.linkridge.net/v1/business-days/calculate' \
  -H 'Content-Type: application/json' \
  -H 'X-API-Key: <your-api-key>' \
  -d '{
  "operation": "sla_due_at",
  "calendar": "us-federal",
  "timezone": "America/Chicago",
  "start_at": "2026-07-02T16:00:00",
  "minutes": 180
}'

Prefer marketplace auth? Open in RapidAPI for plans, keys, and interactive testing.

Response fields to inspect

{
  "operation": "sla_due_at",
  "calendar": "us-federal",
  "timezone": "America/Chicago",
  "start_at": "2026-07-02T16:00:00-05:00",
  "minutes": 180,
  "due_at": "2026-07-06T11:00:00-05:00",
  "business_minutes_added": 180
}